Privacy policy

1. Information We Collect

At H2All Water, we are committed to protecting your privacy and being transparent about how we collect, use, and protect your information. We collect information to provide better services to all our users and supporters.

Personal Information

We may collect the following personal information when you:

• Sign up for our newsletter
• Make a donation
• Register for events
• Contact us through our website
• Create an account on our platform

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through our payment partners)
• Communication preferences
• Donation history and preferences

Usage Information

We automatically collect certain information about your use of our website:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website
• Device and operating system information

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process donations, send newsletters, and provide updates on our water projects
• Communication: To respond to your inquiries and provide customer support
• Improvement: To analyze website usage and improve our services
• Legal Compliance: To comply with applicable laws and regulations
• Impact Reporting: To provide you with updates on the impact of your support

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

• Payment processing (Stripe, PayPal)
• Email marketing (Mailchimp, Constant Contact)
• Website analytics (Google Analytics)
• Customer support systems

Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for all data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Updates

You can request access to your personal information and update it at any time by contacting us.

Email Communications

You can unsubscribe from our email newsletters at any time by clicking the unsubscribe link in any email or contacting us directly.

Data Deletion

You can request that we delete your personal information, subject to certain legal and operational requirements.

Data Portability

You can request a copy of your personal information in a commonly used, machine-readable format.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can control cookie preferences through your browser settings.

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information promptly.

8. International Data Transfers

H2All Water operates globally, and your information may be processed in countries other than where you reside. We ensure appropriate safeguards are in place to protect your information when it is transferred internationally.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

10. Get in Touch

We look forward to connecting with you. Whether you have a question about our products or want to explore a partnership, our team is ready to help.

For Sales Inquiries Please email us at: sales@h2all.com

Our Office We are proudly based in Steamboat Springs, Colorado.

H2ALL Water 824 Lincoln Avenue, Suite 4 Steamboat Springs, CO 80487 United States